Terms & Conditions

Introduction

These Terms & Conditions govern the use of this website and the services offered by Ski Vital ("we", "us", or "our"). By submitting an offer request through our website, you agree to these terms.

Nature of the Service

Our website allows visitors to send a non-binding request for an accommodation offer.

Submitting a request does not constitute a booking or contract.

A booking only becomes valid once you receive written confirmation from us (by email) and any required deposit or payment has been received within the given timeframe.

Offer Requests

When you fill out our request form, we ask for:

Your name

Your email address

Your phone number

This information is used solely to prepare and send a personalized offer and to contact you regarding your inquiry.

Submitting the form does not automatically guarantee availability or create any binding agreement.

Prices and Information

All prices provided in offers are subject to change and depend on availability at the time of booking confirmation.

We reserve the right to correct any errors or omissions in published prices or information before a booking is confirmed.

No Binding Agreement

A booking becomes legally binding only after you have:

Accepted our offer, and

Received written confirmation from us confirming your stay.

Until then, no contract or obligation exists for either party.

Accidental Overbooking

In the unlikely event of an accidental overbooking or a technical or administrative error that results in a double booking, we will:

Inform you immediately, and

Refund any deposit or payment received in full.

We will not be responsible for providing or arranging alternative accommodation, nor will we be liable for any additional costs, losses, or claims arising from such circumstances.

This policy complies with Austrian consumer law and ensures transparency and fairness in rare cases of system or human error.

Data Protection

We handle all personal data in accordance with our Privacy Policy and the EU General Data Protection Regulation (GDPR).

Your contact details are not shared with third parties.

We use your information only to reply to your request or communicate an offer.

Data may be deleted once the inquiry process is complete.

Website Use

You may not misuse this website or its contact forms for unlawful, misleading, or abusive purposes. We reserve the right to block access or delete messages that violate these terms.

Limitation of Liability

While we take great care to ensure accuracy, we are not liable for any direct or indirect loss arising from the use of this website or the information provided, except where required by law.

Governing Law

These Terms & Conditions are governed by the laws of Austria.

Any disputes shall fall under the jurisdiction of the competent Austrian courts.

Contact

If you have any questions regarding these Terms & Conditions, please contact us at: